The problem with all of the above situations is that we are not really empathizing with the speaker, and trying to understand their meaning from their point of view, particularly on topics that are of importance to them. What about jumping in with your own ideas while the other person is still speaking to you? Or, when another person is speaking to us, we are thinking about our response to them rather than focusing on what they are saying in the moment. However, if we are honest, many times in a conversation our minds wander off while the other person is speaking. In other words, when another person is speaking, we are listening, and basically understanding what they are saying – end of story. Experience the power of expressing gratitude and appreciationĪn Action Guide at the end of the book will help you practice a particular skill step each day thus growing in confidence and ability as you do.Īccording to author Bento Leal, most of us think we are fairly decent listeners.Nurture your relationships on a consistent basis.Manage conflicts and disagreements calmly and successfully.Engage in empathic dialogue to achieve mutual understanding.Avoid listening blocks to effective communication. ![]() Listen with greater empathy and understanding to what the other person is saying and feeling.Leal IIIĤ Essential Keys to Effective Communication in Love, Life, Work–Anywhere! is an excellent ‘How-To Guide’ for practicing the key skills that will help you identify and overcome communication barriers and achieve relationship success with the important people in your life–your spouse or partner, child or children, parents, siblings, friends, co-workers, customers–everyone! ![]() THE QUICK SUMMARY – 4 Essential Keys to Effective Communication by Bento C. It’s time to challenge your brain to stay in the moment, to be fully present in listening to a conversation, not just preparing how you’re going to respond. It’s so easy to slide into the basic communication pitfall of drifting away from the person speaking, often thinking about what we’re going to say next rather than being focused on what we’re communicating or what’s being said to us. That gives our minds plenty of chance to drift and wander, whether we’re the one speaking or listening. In virtually every exchange of communication, each participating brain has room for 230-375 extra words’ worth of thought to float around. The human brain can process somewhere between 350 and 550 words a minute, while most people usually only speak around 120 words a minute. Your conversations will be smoother and more successful if you remember that every sentence in a conversation has a history, and you have to practice deliberate listening skills to understand that history better so you can understand the person behind it better. ![]() How many people do you know that approach a conversation as if it were a competition, going something like this: When I pause, you jump in with your thoughts when you pause, I jump back in so I can top your story or hijack the conversation back to my side.
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